Cookie Policy

The Dog House Megaways uses cookies, like many online services. Cookies are small text files downloaded to your computer or mobile device when you visit a website. They make websites work efficiently, enhance user experience, and provide information to website owners. Your browser uses them as memory aids, remembering your preferences or actions over time. They don't directly identify you personally, but rather the device you are using.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser. The type of cookie used depends on its purpose, as explained in the sections below.

At The Dog House Megaways, we use cookies for several key reasons. Our primary goal is that our website functions smoothly, securely, and provides an enjoyable and personalised gaming experience for all our players. Cookies help us achieve this by:

• Remembering your preferences and settings, so you don't have to re-enter them on every visit.
• Analysing how our website is used, allowing us to identify areas for improvement and optimise performance.
• Providing relevant advertising and promotional offers that might be of interest to you.
• Protecting both you and The Dog House Megaways from fraudulent activities and maintaining the security and integrity of our services.
• Complying with our regulatory obligations, including age verification and responsible gaming measures.

We are committed to transparency about our use of cookies and want you to feel comfortable and informed about how your data is handled. This policy details the types of cookies we use and your options for managing them.

These cookies are crucial for the basic functionality of The Dog House Megaways website and cannot be switched off in our systems. Without them, our site would not work correctly. They are usually only set in response to actions made by you which amount to a request for services, such as logging in, filling in forms, or setting privacy preferences. These cookies let you move through the website, access secure areas, and use features like your game balance and transaction history.

Specifically, essential cookies help us to:

• Verify your identity and maintain your logged-in session.
• Remember your consent preferences for cookies.
• Process your deposits and withdrawals securely.
• Manage network traffic so the website is accessible.
• Prevent fraudulent activity and enhance security measures.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information beyond what is necessary for their core function.

Analytics cookies collect information about how visitors use The Dog House Megaways website, for instance, which pages they visit most often, and if they get error messages from web pages. These cookies collect aggregated, anonymous information, which does not identify a visitor personally. Their purpose is purely to improve how our website works and to understand what content is most popular with our players.

We use this data to:

• Monitor the performance of our website and identify areas for improvement.
• Understand user behaviour and popular content to enhance the gaming experience.
• Track the effectiveness of our marketing campaigns.
• Identify and resolve technical issues quickly.

By understanding how you interact with our site, we can continually refine and optimise The Dog House Megaways to better meet your needs and expectations.

Functional cookies allow The Dog House Megaways website to remember choices you make and provide enhanced, more personal features. For example, they can remember your username, language preference, or the region you are in. These cookies can also be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise.

The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. They make your experience more convenient and tailored to your preferences, giving you a smoother and more enjoyable time at The Dog House Megaways.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission. They remember that you have visited The Dog House Megaways and this information may be shared with other organisations, such as advertisers.

These cookies help us to:

• Show you relevant ads for The Dog House Megaways on other websites.
• Measure the performance of our advertising campaigns.
• Understand which marketing channels are most effective.
• Personalise your experience by offering promotions tailored to your gaming habits.

We aim to make any advertising you see as relevant and unobtrusive as possible.

In addition to our own cookies, The Dog House Megaways also makes use of various third-party cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. These cookies are set by a domain other than our website. For example, we might use Google Analytics to help us understand how our site is used, or social media plugins that allow you to share content. These third parties have their own cookie policies, which we encourage you to review.

We carefully select our third-party partners so they adhere to high standards of data protection and privacy. While we cannot directly control the cookies set by these third parties, we work only with reputable providers. Your consent for these cookies is managed through our cookie consent tool.

The duration a cookie remains on your device depends on whether it is a "session" or "persistent" cookie. Session cookies are temporary and are erased from your device when you close your web browser. They are typically used for essential functions, such as maintaining your login session while you are actively browsing The Dog House Megaways.

Persistent cookies remain on your device for a set period, which can range from a few minutes to several years, or until you manually delete them. These cookies are used to remember your preferences, track your activity over time, or provide personalised content. For example, a persistent cookie might remember your language choice for your next visit to The Dog House Megaways. The exact expiry date for each persistent cookie can usually be found in your browser settings.

You have the power to manage and control cookies. Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalised to you. It may also stop you from saving customised settings like your login information.

You can manage cookies through:

• Browser Settings: You can usually find cookie settings in your browser's "Options" or "Preferences" menu. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set.
• Cookie Consent Tool: When you first visit The Dog House Megaways, you will see a cookie banner providing options to accept or reject different categories of cookies. You can revisit your preferences at any time by clicking on the "Cookie Settings" link, usually located in the footer of our website.
• Opt-Out Tools: For specific third-party advertising cookies, you can often opt out directly through industry-specific opt-out pages, such as the Network Advertising Initiative (NAI) opt-out page or the Digital Advertising Alliance (DAA) opt-out page.

Please be aware that disabling certain cookies, especially essential ones, may impact the functionality and accessibility of The Dog House Megaways website.

Some internet browsers offer a "Do Not Track" (DNT) feature. This allows you to signal to websites that you do not want your online activities tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As such, The Dog House Megaways does not currently respond to DNT signals. We continue to monitor developments in this area and may implement a standard once one is established and widely adopted.

In the meantime, you can manage your privacy preferences and cookie settings directly through your browser and our cookie consent tool, as described in the "Managing and Disabling Cookies" section of this policy.

The Dog House Megaways may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we will update the "Last Updated" date at the top of the policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies and related technologies. Your continued use of The Dog House Megaways website after any changes signifies your acceptance of the revised policy.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us. Our dedicated support team at The Dog House Megaways is always ready to assist you.

You can reach us through:

• Email: [email protected]
• Live Chat: Available directly on our website during operational hours.
• Support Portal: Visit our Help Centre for FAQs and to submit a detailed query.

We are committed to providing you with the best possible service and making your experience at The Dog House Megaways both enjoyable and secure.